Mandarin Stone | Tiles & Flooring Weybridge - Weybridge

Rash Z.

We renovated the house and tiled the whole ground floor over 120sqm. We are so glad we encountered Mandarin Stone. We searched high and low for the tiles we wanted and finally found them at Mandarin Stone. We visited the store at Weybridge to see the tiles. We instantly loved them. The product had a very authentic wood look and feel, although being porcelain. We are now pleased with our purchase and the great service we received from Iain and the team. The tiles were delivered on time, we received excellent after sales support. The service from start to finish was outstanding. The quality of the product amazing. As mentioned we could not find anything like this anywhere else.

Lucie M.

We have renovated a whole house and tiled 70% of the ground floor and all 4 of the bathrooms with Mandarin Stone tiles. This was a large task to take on as we weren't living in the house and had to try to visualise our ideas as well as consider the practicalities of the tiles and our future plans for the patio to also be considered. The staff at Mandarin Stone have helped us from start to finish. From listening to my thoughts and ideas and helping come up with fresh ideas for the bathrooms (which all look amazing). Being given large samples was also really helpful. I felt the staff understood what I wanted to achieve but were never pushy. At one point we were a tile short and a member of the team dropped it off on their way to work to avoid any hold ups and delivery costs. All deliveries were on time and we had no damaged tiles. I would highly recommend M/Stone and enjoy the "wow" we get in our cloakroom whenever someone goes in there. One of the best decisions we made.

Daniel L.

Avoid this company. They cannot deliver the tiles on time. There was a 3-day delay. Every day, they promised the tiles would be delivered the next day before 9:30 am, but this never happened. The manager promised to call with an update but never did. It cost me £750 in tiler wages for sitting and waiting for the tiles to be delivered.

Maria M.

Excellent service from Brendan and his team. They gave us so much time and consideration to help us choose the right style for our project. From ordering, to completion - we were very happy! Thank you so much for the excellent customer service!!

Steve T.

We are in the process of renovating the bathroom in our flat and I can only say good things about our experience at Mandarin Stone. We have visited several times in our process of tile selection and the helpful advice we have received has enabled us to quickly decide on the right tiles for the job. Both Brendan and Imogen have helped us and their cheerful attitude and knowledgeable advice is outstanding.

Simon S.

We used Mandarin Stone about 4 years ago when we did some initial refurbishment on a bathroom and had forgotten how good their customer service was when we went back for our current project! Brendan was still there and still helpful as ever. He's provided outstanding customer service, helping us choose the tiles for our new kitchen, recommending (and calling ahead in advance) local suppliers for grout colours. When one of our tiles was damaged he arranged super fast delivery of the replacement so we didn't miss the build timelines. He's always available and happy to chat through with us and goes the extra mile every time.

Miriam L.

Order arrived OUTSIDE THE DELIVERY WINDOW (at 8:51am rather than after 9:30am as the company claims below) and despite their having confirmed in writing multiple times that I would receive an hour and a half notice, such that my contractor could be on site to help when it arrived. Forgive me if leaving a woman alone to handle a kerbside delivery of 220 kilos of tiles and a massive pallet impossible to dispose of in central London is a little more than an "inconvenience". That they outsource to an external company is not my problem if they have made a commitment regarding the delivery
Also be wary of end-of-stock lots -- the casting was very uneven, which my tiler confirmed is substandard even for an "antique" finish

Ron W.

My wife & I visited the Weybridge showroom twice, with the second visit helped by Brendan, the Manager, to get exactly what we wanted.

Not only was he incredibly friendly & courteous but gave us his professional input to complete our purchase.

The whole transaction, including pre-arranging the delivery through Josh, was hassle free and done with ease. Excellent