Austins Toy Store - Newton Abbot

Address: 10-13 Wolborough St, Newton Abbot TQ12 1JR, United Kingdom.
Phone: 1626324439.
Website: austins-uk.com
Specialties: Toy store.
Other points of interest: In-store pick-up, In-store shopping, On-site services, Same-day delivery, Wheelchair-accessible entrance, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 181 reviews on Google My Business.
Average opinion: 4.6/5.

📌 Location of Austins Toy Store

☎️1626324439

⏰ Open Hours of Austins Toy Store

Monday: 9:30 AM–4:30 PM
Tuesday: 9:30 AM–4:30 PM
Wednesday: 9:30 AM–4:30 PM
Thursday: 9:30 AM–4:30 PM
Friday: 9:30 AM–4:30 PM
Saturday: 9:30 AM–4:30 PM
Sunday: Closed

Austins Toy Store, located at Address: 10-13 Wolborough St, Newton Abbot TQ12 1JR, United Kingdom, is a highly-rated specialty toy store with a rich history of providing exceptional service to its customers.

The store specializes in a wide range of toys

, catering to both children and adults, making it a one-stop-shop for all your toy needs.

With a 4.6/5 average rating based on 181 reviews on Google My Business, it is clear that Austins Toy Store has earned a stellar reputation for its commitment to customer satisfaction

One of the standout features of Austins Toy Store is its excellent customer service. As demonstrated by a glowing review, when a customer phoned the store to inquire about a specific toy for their grandson, the staff went above and beyond to ensure the customer received their order in time for Christmas. The store even followed up to make sure the customer had received their package, highlighting their dedication to customer care.

In addition to its exceptional customer service, Austins Toy Store offers a variety of on-site services and conveniences to make your shopping experience as smooth and enjoyable as possible. These include in-store pick-up, in-store shopping, same-day delivery, and a wheelchair-accessible entrance. The store also accepts various payment methods, including credit cards, debit cards, NFC mobile payments, and credit cards, ensuring that customers can easily and securely make their purchases.

The store's extensive product range and well-maintained inventory cater to a diverse clientele, with something for everyone, regardless of age or interest. Whether you're looking for classic toys, electronic gadgets, or educational materials, Austins Toy Store has it all. The store's knowledgeable and friendly staff are always on hand to help you find the perfect toy or provide recommendations based on your preferences.

👍 Reviews of Austins Toy Store

Hazel H.

5/5

I phoned Austins, as they had a toy I wanted for my grandson. The service was excellent - they even phoned me back, when they thought we'd been cut off. Having confirmed that they had the toy in question, I ordered online from them and, despite Christmas rapidly approaching, the package arrived, well wrapped, 2 or 3 days later. Thank you so much. Great service!

Quillatron

3/5

Nice toy shop, great selection.

Really good toy shop with all the favourite toys available: playmobil, lego, sylvanian families, Disney, star wars, power rangers, barbie, hot wheels, board games, plastic models, educational toys, the list goes on...

The staff are always friendly but don't really ever engage or approach customers, and they definitely don't try to actively sell the products which is a shame.

The prices are well over competitive retail I'm afraid and you should always be able to find an item cheaper elsewhere, but they will sometimes price match which is good. Just ask for details. They do have a great airfix model area with a great selection of all sorts of stuff including the glue, brushes and paints that you need.

My children love going there, but we hardly ever buy. In summary, this store could be THE best store in the town but they don't seem to want to grasp the opportunity.

Lucy L.

5/5

Huge range of toys including its own Lego shop. Great shop.

Gary T.

5/5

Great selection of toys at reasonable prices. The kids love it, and they stock all the must-have toys as well as some more obscure but quality items. Must have been here many dozens of times, and we still love it (even if it does empty my wallet!)

James M.

4/5

This isn't a huge toy store, but they have a great range so it's a perfect place to pick up a gift .. for someone of any age .. especially if they like unusual soft toys or are a Lego fiend.
They have some wonderful educational toys and games and the little 3D modelling kits were brilliant.
It can be a tadge more expensive than the average supermarket but worth a look as you are likely to find something a bit different here.

Rich G.

5/5

Old fashioned toy shop with a lovely feel to it.

Teresa S.

5/5

Very good choice of toys . Friendly staff.

Jane A.

4/5

The fact that a large well stocked toy store exists is amazing especially now the large argos has gone. A bright easy to find and access store with helpful staff.

The window displays are always good too. And the pricing is competitive but we don't mind paying a little extra to have a real toy store.

I would award 5 stars but the shop often feels empty or not enough is going on. All the staff are nice but sometimes the younger ones look a little bored or talk too much to their friends or have phones.

The shop needs some child friendly music and movement to give life to the store.
Maybe some local magicians or story time could be a thing. Make a designated space to have people or schools / clubs doing things like crafts and toy demos which might help lead to sales and help with community.

A good safe space to take the kids.